Privacy & Cookie Policy

Last Updated: August 2025

1. Introduction

Solent Marine Events (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you use our website, book our services, or otherwise interact with us.

By using our services or visiting our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following personal information:

  • Contact details – name, email address, telephone number, postal address.

  • Booking information – details relating to your event or charter with us.

  • Payment information – processed securely via third-party payment providers (we do not store full card details).

  • Technical information – IP address, browser type, device information, and website usage data (through cookies and analytics).

  • Communications – records of your correspondence with us (e.g. emails, enquiries, feedback).

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our services.

  • Process bookings, payments, and enquiries.

  • Communicate with you about your event or booking.

  • Send marketing communications (where permitted by law and subject to your consent).

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your information under the following legal bases:

  • Contract – where processing is necessary for providing our services.

  • Consent – where you have agreed to receive marketing communications.

  • Legitimate interests – to improve our services and ensure effective communication.

  • Legal obligations – to comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted service providers (e.g., payment processors, IT providers, analytics services).

  • Legal or regulatory authorities when required by law.

  • Event partners where necessary to deliver your booking (with your knowledge).

All third parties are required to respect your privacy and only process your data in line with our instructions.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined above, and as required by law (e.g., tax and accounting obligations).

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data where applicable.

  • Restrict or object to processing of your data.

  • Request transfer of your data to another provider.

  • Withdraw consent (where processing is based on consent).

To exercise these rights, please contact us at: events@solentmarineevents.co.uk.

8. Cookies

Our website uses cookies to:

  • Ensure the site works properly.

  • Analyse traffic and improve performance.

  • Remember user preferences.

  • Support marketing and advertising (where applicable).

Types of Cookies We Use:

  • Strictly necessary cookies – required for website functionality.

  • Performance cookies – help us understand how visitors use our site.

  • Functional cookies – remember preferences for a better user experience.

  • Targeting/Advertising cookies – used to deliver relevant adverts (if applicable).

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.

9. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

10. Contact Us

If you have any questions about this Privacy and Cookie Policy, or how we handle your data, please contact us:

Solent Marine Events

Swanwick Marina

Swanwick Shore Road

Swanwick

Hampshire

SO31 1ZL

Email: events@solentmarineevents.co.uk
Telephone: 07788 840189

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.